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Leading Cross-Functional Teams - A Planning Aces Episode

CFO THOUGHT LEADER

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How to Measure Kindness as a Service in the Fp&A World

Brett Knowles: I'm going to call it three categories of measures that we should pay attention to in the Fp&A world. He talks about things like adoption rates, are we seeing the right kind of engagement? Are they doing the right things? What's our time to value? So those are all success potentials. And he's saying as we're doing our planning and plan review, are the plans to be delivering those things, success potential? Then the third category he talks about is experiences. And our plan is delivering the right experience.

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