People Who Read People: A Behavior and Psychology Podcast cover image

Psychological tactics in waiting tables and running restaurants, with Robin Dibble

People Who Read People: A Behavior and Psychology Podcast

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Unveiling the Psychology of Restaurant Experiences

This chapter explores the psychology behind servers presenting themselves as new, the impact of design choices in restaurants, the emulation of foreign atmospheres in dining spaces, and the perception differences between small restaurants and large chains. It delves into how personal stories, body language, and mirroring behaviors can enhance the guest experience and foster better connections in the service industry.

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