The Impact of Technology on Modern Grocery Stores
Rising Stars Podcast
Thriving in the Digital Era: Strategies for Traditional Stores
This chapter focuses on how brick and mortar stores can succeed in the digital age by understanding their customer base and providing personalized customer service. It underlines the significance of loyalty programs, gathering customer feedback, and creating a human-centered shopping experience. The discussion also delves into the importance of technology in enhancing operations and educating employees for better customer service.
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