4min chapter

Lex Fridman Podcast cover image

#362 – Ginni Rometty: IBM CEO on Leadership, Power, and Adversity

Lex Fridman Podcast

CHAPTER

The Importance of Processes in a Big Company

When you're that big, it's a really valuable lesson. It taught me the how's, perhaps more important than the what. If I didn't do something to change how work was done, like change those processes or give them new tools, help them with skills, they couldn't. They'll just do the same thing faster. And we ended up training, God, hundreds of thousands of people on that stuff.

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