Episode 124 - The Role of a Client Experience Designer
The Legalpreneurs Sandbox
00:00
How to Deal With Resistance to Change in a Firm
I think the fundamentally, it's it's understanding the decision makers. And I try to engage people and influence them using using emotion often data. So you can create a burning platform using data, either highlight the risk or the opportunity for the business. If we don't do this, this is the opportunity cost to our business. Or it can be the opportunity. Sam, what would you suggest?
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