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Buying a funeral care business

Business Buying Strategies from The Dealmaker's Academy

00:00

The Personal Touch Is So Critical

I think in your sector you've got to absolutely spot on with the approach and the culture if you like because people are only going to sell to you if they like you. I sit down with everybody and I spend time with them and I sort of just put their mind at ease that their job is still there. And after three months I thought well we've done quite a lot here I wonder how many we've done so I totaled them up, it was more than 100. It was their ideas and suggestions they weren't all mine that had similar ones.

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