We don't know what jobs can be created because they haven't been created yet. And if you look at marketplaces, whether it's eBay or Etsy, these loud people to create new careers for themselves. I believe I'm an optimist about it and I'm using it every day for multiple hours a day. If you could start putting a couple of the ideas we talked about today on autopilot and then say, hey, and try to make a better result every day. Hey, listen, I know you got to go. This has been amazing, dude. Thank you for having me.
Airbnb CEO and Co-Founder Brian Chesky joins Jason to tell the story of Airbnb’s early startup struggles (1:29) and discuss how the company has restructured operations to heighten focus on the product and its customers (16:05). They dive into addressing customer complaints, hyper-focused marketing, the AI opportunity for Airbnb, and much more (40:26).
(0:00) Airbnb’s Brain Chesky joins Jason
(1:29) Brian’s experience with early rejection
(14:48) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist
(16:05) Airbnb’s company structure and focusing on product first
(25:26) Miro - Sign up for a free account at https://miro.com/startups
(26:42) Staying focused, getting permission from your customers, and Airbnb’s new updates
(38:53) Embroker - Use code TWIST to get an extra 10% off insurance at https://Embroker.com/twist
(40:26) Addressing customer complaints and Brian’s philosophy on remote work
(49:23) AI’s future in hospitality and Brian’s personal experience with ChatGPT
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