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Building a Modern Healthcare Volunteer Program with Sally Breton

The Engaged Volunteer Podcast

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Transition to Head of Volunteering Role in Healthcare

The chapter delves into the transition from a support role to a head of volunteering role in a healthcare organization during the COVID-19 pandemic. It discusses the recruitment of thousands of volunteers, including those from the airline industry, to support healthcare services, focusing on training and professionalism. The chapter also covers the challenges faced in managing a large influx of willing volunteers, the need to adapt to new virtual environments, and the positive impact of volunteer training sessions.

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