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21min chapter
0 to 4,000 Apts Owned (No Outside Capital): Logan Rankin
Peter Lohmann's Podcast
Enhancing Tenant Experience through Efficient Management
This chapter examines innovative strategies for improving team performance in rental management, focusing on efficiency in property renovations and maintenance responses. It emphasizes the significance of meeting resident expectations for timely repairs and creating a positive experience that fosters satisfaction and retention. By integrating quality service with a customer-centric approach, property management can enhance profitability while maintaining high resident standards.
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