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The Essentials: Making Sound Decisions

Women at Work

CHAPTER

How Do You Handle Resistance When You're Making a Decision?

Leslie: I recently made a decision to change our booking system in the way that we're bringing patients in for certain cases. How do you handle the resistance that come from team members when you're trying to implement a new workflow? Leslie: Women, our decisions are critiqued more. We're getting more pushback than men. This suggests it's more effective for women to adopt a little bit of a subtle approach in credentialing.

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