2min chapter

Brave UX with Brendan Jarvis 🇺🇦 cover image

Kat Vellos - We Should Actually Get Together

Brave UX with Brendan Jarvis 🇺🇦

CHAPTER

How to Navigate the Tension Between Not Going Far Enough and Being Perceived as Overly Invasive

People think that asking what somebody wants as a gift is like not thoughtful. But frequently, the research shows that if you give them the thing that they actually truly want, that feels like the most thoughtful thing to do. It's almost like it seems like it's too good to be true, but it's actually what works. Yeah. We were speaking about design as the art of intentionality. There's also a common reference to the art of conversation and human relationships are really based on conversation.

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