3min chapter

Inspiring Leadership with Jonathan Bowman-Perks MBE cover image

#204: Nando Cesarone - President U.S. Operations UPS

Inspiring Leadership with Jonathan Bowman-Perks MBE

CHAPTER

How to Use 360 Feedback to Increase Growth by 50%

I'm constantly looking for feedback from my direct reports, of course. And then of course from the entire employee work group. Externally, I do have a coach and I actually support that because the coach has a very objective view. This is just a person from another company and it's their job to tell you the truth. So that has been very helpful. There are blind spots as much as you think you know yourself, there are blind spots that you may not know. Some of them have a silk, some of them are not happy with what they hear,. It doesn't fit with their image of themselves, they are wrong.

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