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Video Husky - How Do You Think About Supporting Your Customers?
Amarar evebory is the founder and CEO of video production company husky. He started out with six customers and three editors, but now has more than 100 clients. How do you think through the operational side of supporting the customers? You really don't want to be spending any more than ten, tops 15 % of lifetime value into your own net profit margins. Amarar: I have a little regret over how that phase of the business could have been handled.