Waiting In Line
Benjamen Walker's Theory of Everything
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The American Cue
Most members of society agree the person who's been waiting longest should be served next. The American line is rooted in the classic British first come first serve cue. In many US businesses, Dr. Q told me, he used to pride themselves on implementing these serpentine lines. But today Americans are waiting in a new kind of cue, a priority cue.
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