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GTM 26: The Framework that Will Help you Build an Exceptional GTM Team with Mark Stephenson

The GTMnow Podcast

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The Importance of Mapping Out the Buying Process and Customer Journey

In this chapter, the speakers discuss the importance of mapping out the entire buying process and customer journey before seeking out the appropriate tools. They emphasize the need for cross functional alignment on lagging and leading metrics and stress the role of the Chief Revenue Officer (CRO) in optimizing for these metrics and addressing go-to-market challenges.

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