22min chapter

From Start-Up to Grown-Up cover image

#81: Colin Bryar, Co-Author of "Working Backwards;" former Chief of Staff to Jeff Bezos — How Amazon built its processes, the birth of the 6-page memo, and how to instill psychological safety in a competitive culture

From Start-Up to Grown-Up

CHAPTER

The Amazonian Ethos: Culture and Hiring Excellence

This chapter examines the foundational principles of Amazon's culture, emphasizing customer obsession, long-term thinking, and the significance of failure in fostering innovation. It highlights the evolution of Amazon's hiring process through structured, data-driven methods that prioritize leadership principles and maintain high standards in candidate selection. The discussion also critiques the misconception that processes hinder innovation, showcasing how Amazon's agile frameworks support operational excellence and scalability.

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