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S5 Ep6: How Shelly Sun Built a $639 Million Dollar Franchise

Franchise Empires

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The Importance of Joint Commissions in Healthcare

In 2010 to 2012, we built an accreditation for home care. And then we require every single one of our franchisees then and since that come on to the brand to have to be accredited. So it allows us to have someone who's not us being big brother, making sure that our standards are consistent from a quality and clinical standpoint. But it also creates a marketing differentiation to the consumer with this national account platform. Medicare Advantage now pays for the kind of services we provide. Our national account program is adapting and evolving to that. We've been doing data studies where we're actually able to prove as the only company ever in home care that we bend the cost curve and improve outcomes if

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