Blending Software & Excellent Customer Service by Apptentive CEO
The Product Podcast
00:00
The P M Role in Product Management
Pm role is so challenging because you have to navigate so many differenta stake holders. You've got maybe your marketing team lat's sayn h, what's going on? We need ta go meet his competitors requirements. Or our corp personas asking for x, and you're delivering. Andtil now, if that means that you're a p m in a small team just starting to get customers, and you spend time on the phone with every customer every other week so that you can really be immersed in what their day i dais, then you do it. With a hundred million consumers, you can't really be connected to a customer. You have to start getting reallysphy
Transcript
Play full episode
