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Impact of Crisis: McDonald's E. coli Outbreak and Market Dynamics
This chapter explores the ramifications of a severe E. coli outbreak linked to McDonald's, analyzing its potential long-term effects on customer trust, sales, and stock performance. It contrasts McDonald’s franchise model with Chipotle’s during crises, while also discussing rising inflation's impact on low-income demographics' dining habits. The chapter further shifts to Starbucks, emphasizing the need for operational improvements and customer experience enhancements amidst leadership changes and declining same-store sales.