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How to Win the Waiting Game

Chasing Life

00:00

The Psychology of Waiting

The team at disney world operates from underneath cinderella's castle. The goal is to avoid impatience and frustration so guests not only enjoy their visit, but also want to come back. How do we optimize the time we spend waiting? And more importantly, how do we make sure it doesn't have a negative impact on our physical and mental health?

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