The Number One Takeaway for Incident Management

Isaresonaoio: Incident response is really human expensive activity. Multiple people need to be involved in driving an incident from initial allerting to resolution. Focus on great engineering, building really sound products that can handle a wide variety of user behaviors. Build in reliability from the ground up. Avoid burning out your team and start that engineering work needed to fix longer running issues or risks. You have a lot of tools at your disposal, so make it happen.