101: Talkin' Chomsky (with Katie Martin and Abduweli Ayup)
Because Language - a podcast about linguistics, the science of language.
Emotion-Cancelling AI: Transforming Customer Interactions
This chapter explores an innovative emotion-altering technology developed by SoftBank that aims to enhance customer experiences in call centers. The discussion delves into both the potential benefits and ethical concerns surrounding the manipulation of emotions in customer service interactions.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
