AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
101: Talkin' Chomsky (with Katie Martin and Abduweli Ayup)
Because Language - a podcast about linguistics, the science of language.
Emotion-Cancelling AI: Transforming Customer Interactions
This chapter explores an innovative emotion-altering technology developed by SoftBank that aims to enhance customer experiences in call centers. The discussion delves into both the potential benefits and ethical concerns surrounding the manipulation of emotions in customer service interactions.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode