2min chapter

ACQ2 by Acquired cover image

Arming the Restaurant Rebels with Tock CEO Nick Kokonas

ACQ2 by Acquired

CHAPTER

I Built Talk to Solve the Problem of No Show Rates

No show rates run ten to 15 % on free reservations, which is all that open table has. So i built talk originally to solve that problem by charging a deposit. I just knew that sunk cost was very real. Like, if people put down five or 10 dollars on something, they will call you to cancel to get their five or ten dollars back. It's just very real psychology. And it shouldn't be that hard,. ye ni, can you just explain basically, like what talk was in february? Yes, yes, that's a good point. Im, so talk was built for earlier mention, and it was built really to solve a few problems of no show rates

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