The Magic of Individualization in General Office Design

Spencer Levy: People who put people in offices in New York were putting people in less square footage year over year, 2 to 3%. So it was getting more efficient every year. But when we looked at the occupancy expense, meaning the cost per seat, it was going up year over year at the same time. This is the pandemic accelerating that reality, because now you have a consumer base of employees who demand better. And so I think that's what's accelerated all the things Jamie talked about this investment and reinvestment.