Is There a Ripple in the System?

Ryan: Airlines are running so lean and so tight that when mistakes happen, then the ripple effects are just larger than ever before. There's no slack in the system. They're operating at a massive, massive loss. And they have these old technology systems that, through consolidation, have been kind of bolted together,. These kind of frankenstein systems that don't talk to each other very well. If any of these little pieces breaks, you can't operate, or effectively operate, an air line - everything comes apart.