How to Say I'm Sorry, I Go Blank, Where Was I?

You can use a bit of an am I in earring technique to get back on track. If you're having a bad time, for example, think about when you've seen somebody that's struggling, giving a presentation. So people can sense when you're kind of suffering. One way to break the ice and just to kind of give everybody like a breath of fresh air is just to make a joke out of something.