Reorienting Safety: Human and Organizational Performance (HOP) with Todd Conklin
No Way Out
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Revolutionizing Safety: The HOP Approach
This chapter explores the evolution of Human and Organizational Performance (HOP), focusing on its origins in high-risk industries and its critical response to traditional safety paradigms. Emphasizing the importance of context and the socio-technical interface, the speakers highlight challenges in adopting High Reliability Organization characteristics and the necessity of integrating worker insights into safety strategies. The discussion underscores the transformation of safety from merely avoiding harm to enhancing operational capacities, reflecting on the role of psychological safety and the complexity of modern organizational dynamics.
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