From Beloved to Controversial: The PCH Journey

This chapter chronicles the rise and fall of Publishers Clearing House (PCH) through the eyes of a former senior executive, exploring the delicate balance between innovation and greed in American capitalism. It highlights the company’s humble beginnings and significant growth, while also addressing the humor and challenges of working in telemarketing. Through personal anecdotes and industry insights, the author seeks to correct misconceptions and provide a comprehensive view of PCH's impact on the publishing landscape.