Make It Better

Addy: I think, like any healthy organization, we're just not satisfied. And good isn't good enough, and nothing's final. We're always looking for ways to make things better. Clarification and evaluation is what helps us make it better. But clarifying the wind is not an easy process. In fact, we in our organization, we went through every single department a year and a half ago,. asking whether they could give me one or two statements that your staff would say, if you know how to do this effectively.