2min chapter

The Optimal Path cover image

Scaling research through democratization with Reggie Murphy | Zendesk

The Optimal Path

CHAPTER

Evolving Communication Strategies for UX Research

This chapter explores future aspirations for UX research at Zendesk, highlighting the significance of feedback in refining processes. It also emphasizes the innovative use of short-form videos to communicate findings to busy leaders and a commitment to aligning research initiatives with key company priorities.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode