1024. Insights: The moments that made fintech in 2025
Fintech Insider Podcast by 11:FS
Customer impact and caution with AI features
Joe and David stress cautious rollout for payments and customer-facing AI given hallucination risks.
About this episode:
Join host Laura Watkins in this episode of Fintech Insider as we reflect on another wild year in fintech.
She’s joined by 11:FS experts Joe Colchester and David Barton-Grimley to break down the year’s most memorable moments. From the fintech feel-good story of the year and the buzziest new term, to the partnership that caught everyone off guard and the glow-up that wowed the industry - we cover it all.
Plus, we revisit that one jaw-dropping moment that made everyone say, “WTF?”
This week's panel:
- Laura Watkins - Director of Media and Marketing at 11:FS
- Joe Colchester - Head of Product at 11:FS Pulse
- David Barton-Grimley - Director of Strategy and Head of Product at 11:FS
--
Links to check out:
Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.
https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf
Support our charity partner School-Home Support
--
About 11:FS
At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the strategy, research, design, and delivery to make it real. Less talk, more impact.Proud winners of the British Bank Award for Consultancy of the Year - five times and counting. 👉 Learn more at 11fs.com/ventures
--
About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
If you enjoyed this episode, don’t forget to subscribe and leave a review!
Got a question for us? Email podcasts@11fs.com!
Learn more about your ad choices. Visit megaphone.fm/adchoices
The AI-powered Podcast Player
