6min chapter

Good Work with Barrett Brooks cover image

A Quadrillion Humans in the Stars with Fil Aronshtein

Good Work with Barrett Brooks

CHAPTER

Understanding Customer Needs and Improving Work Quality

Emphasizing the importance of truly understanding customers' needs, this chapter discusses designing solutions to improve the quality of life for manufacturing technicians, rather than just impressing executives. It also explores the challenges of designing hardware using CAD software and the importance of streamlining processes to accelerate production timelines.

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