Daniel Goleman, PhD: Emotional Intelligence Now
Sounds True: Insights at the Edge
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Relationship Management - What Are the Building Blocks of Empathy?
Each of these three s of sympathy are based on different neural circuitary. The caring about people is based in the same circuitry that we share with mammals. It's actually what you want in your partner, it'swhat you want inyour mam and your ad. And then the last domain that you have in your map is relationship management. To be able to be direct about the difficulties theire experience in a skilful way is really hard and critical.
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