I love the four buckets or personas and sounds like a really clear way to kind of convey the future state. I mentioned that this was a couple weeks ago but you mentioned to me there's a lot of clamor right now for this vision. So I'd love to ask, you know, how have you sort of evangelized this vision to teams to build up all the hype around it? Yeah, that's a good question. It started with the interviews, frankly,. You start to get people excited about the art and they're possible. We provided over 30 architecture diagrams detailed specs in terms of how we're going to achieve this. And as a company, we're rolling out OK
Ian White, Director of Platform Engineering at DAT, joined the company to scale their Kubernetes-based cloud infrastructure, which has come under stress as their business has grown over the past couple years. Here he shares how he partnered with developers to learn about their challenges, how we conveyed a vision for how the company needed to evolve, and how he’s been working with development teams and business stakeholders to successfully drive change.
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(01:00) - The challenges DAT was facing as Ian joined
(05:13) - How Ian used customer interviews to understand problems
(10:48) - The typical journey companies take as they scale their infrastructure as they grow
(16:20) - How early changes were positioned and received
(20:00) - The four personas Ian identified
(25:14) - How Ian evangelized the vision
(28:48) - Areas of pushback Ian foresees as they introduce new changes
(33:00) - Handling teams that want to stay on self-managed infrastructure instead of moving to a managed infrastructure
(41:55) - Managing business stakeholders
(45:00) - Partnering with finance
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Where to find Ian: