What Are Your Blind Spots?

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Christine draws on an old idea from psychology, the johari window. The psychologists divided a square into quadrants like a four paned window. One pane represents things we know about ourselves that others know as well. Another looks at elements of ourselves that are unknown, both to us and to others. Christine focuses on a final pane, things that others about us, that we don't know about ourselves. We're trying to uncover our blind pots around what's known to others, but is not known to ourself.

It’s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior — whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight — can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility.

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