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Episode 124 - The Role of a Client Experience Designer
The Legalpreneurs Sandbox
The Future of the Lawyer
I think there's a return to that human connectivity, which sounds odd considering the exacerbation of technology usage. The skill sets that you need in these roles - even from a client experience perspective - within the industry are changing. So I think it will be specialist, but I think it'll be more human,. Not just process, not just systems, not just technology, not just tools.
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