How Do You Show Confidence When You Don't Know the Next Step?

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Being a leader in this situation requires a combination of two things. One is vulnerability, and the other one is confidence. You have to be confident enough to show that you don't know the answer. Most important decisions are not all going to be made at the c o's desk. And so for me, it's about having the right network. That's how you get the right decision.

Ken Frazier, the longtime CEO of pharmaceutical giant Merck, was one of the few Black CEOs at the top of Corporate America. Now as an adviser at General Catalyst and co-founder of the social impact organization OneTen, he’s re-shaping how business addresses racial and health equity. He joins host Bob Safian to discuss crisis adjustment, the positive side of fear, and the importance of vulnerability. Plus, he addresses the rising divisiveness in American culture, and the important role that business can play – by stressing our commonality and emphasizing kindness.

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