3min chapter

Marketing Trends cover image

How Whatnot Leans Into Customer Obsession and Live Selling

Marketing Trends

CHAPTER

Whatnot: Live Commerce and the Evolution of Whatnot

Live commerce is people selling live which is the part that feels like an outsider. We have focused on enthusiast communities first and a big part of whatnot's success over the last three and a half years since the company was founded it was really tapping into these communities where yes you can transact but the products and the communities are so intertwined. Our first category was Funko Pops to tap into a community of buyers and sellers that are deeply passionate about Funkos. It's not just a face selling stuff that's on a website it's very credible voices buying and selling things that people are deeply passionate About.

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