Navigating Controversy: Facebook's Algorithm Dilemma

This chapter examines the tumultuous environment at Facebook in 2018, particularly the backlash against employees after controversial remarks and the struggles with disinformation following the Cambridge Analytica scandal. It critiques Facebook's algorithmic decisions and their impact on the moderation of harmful content, revealing an underlying tension between ethical practices and corporate priorities. The discussion also highlights the alarming effects of recommendation algorithms, showcasing how they can inadvertently lead users into extremist ideologies.