How to Demonstrate an ROI on Innovation

It's tough to get the senior leadership on board with the idea of spending time on innovation. What I've done in the past is stealing ideas from Google and setting time aside for people like we should do one day a month that was working on anything you want. We said no questions asked, although we would ask to have a meeting every now and then just to talk about what you've been doing. But as you say, the challenge of getting senior leadership protected, particularly when there's that pressure to just deliver, deliver, deliver,. To spend that time doing that is a real challenge.