25min chapter

Congressional Dish cover image

CD296: The Boeing Hearings

Congressional Dish

CHAPTER

Challenges of Quality Management and Whistleblowing at Boeing

This chapter delves into the struggles faced by a quality manager in addressing quality concerns at Boeing, including resistance and intimidation when trying to raise issues. It also explores the experiences of whistleblowers who faced pressure, retaliation, and mental distress for reporting safety and quality concerns within the company. The chapter examines the culture shift at Boeing, issues related to safety, regulatory oversight by the FAA, and the need for reforms to prioritize aircraft safety over financial interests.

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