4min chapter

The Smart Passive Income Online Business and Blogging Podcast cover image

SPI 695: The Secrets to Working with Anyone with Michael Bungay Stanier

The Smart Passive Income Online Business and Blogging Podcast

CHAPTER

How to Have a Better Relationship

A best possible relationship needs to be safe, vital and repairable. "Vital" is a word that has two meanings: It's essential but also means full of life,. In business, if you screw up with a customer, they become more loyal to you than if you've gone over the top to fix it.

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