
‘Just because you can build a bank account doesn’t mean you should’: Helix’s Ahon Sarkar
Tearsheet Podcast: Exploring Financial Services Together
00:00
Fintek - How to Build Trust Into Your Product Design
If your product is complicated, it doesn't matter who your demographic is, people are not goin to use it. The second thing is something that we alrady said, which is, build trust into your product design. Trust is the sum of interactions that you have over time, right? If you have a bunch of negative interactions, we'll have no trust. And so today, if you look at who are some of the most successful players out in space, you'll see square,. You'll see credit carme, you will see chime.
Transcript
Play full episode