4min chapter

At Work with The Ready cover image

152. Making Layoffs More Human

At Work with The Ready

CHAPTER

What Do You Think About Layoffs?

The moment in which the person hears that they are losing their job is probably the most important moment. If you were to design for that moment, how would it go? So now we're shifting a little bit into the how to, right, what we might want to try. The best one is like someone I know and trust cutting right to the quick in an empathetic and clear tone.

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