Challenges and Solutions in Utility Management for Property Managers

This chapter features a conversation with a property management industry pioneer discussing the challenges faced by property managers in utility management, the decision to focus on this aspect, and the transition from working with real estate loan officers. The speakers talk about the origin story of their journey in property management, the purpose of Citizen utility management service, and the importance of quickly handling utility transfers to prevent issues for tenants. The discussion includes insights on streamlining utility management, finding better deals for tenants, and educating individuals on different internet technologies to save money on utility bills.