(July 2021) Ben Chestnut: From Side Business to $12 Billion – The Accidental Triumph of Mailchimp
How I Built This with Guy Raz
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Evolving Leadership and Company Culture
This chapter delves into the transformative journey of leadership, inspired by a pivotal radio segment that highlighted the significance of team dynamics and employee development. It discusses the creation of the 'MailChimp Academy' to enhance management skills, the expansion of business services, and the challenges of maintaining a healthy company culture amidst growth and allegations of misconduct. Through reflections on communication and future planning, the chapter underscores the complexities of leadership and the shared uncertainties faced by business leaders.
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