The chapter explores the vital aspects of defining roles and responsibilities in a multi-site church, emphasizing the need for a clear division between central and campus functions. It underscores the importance of a ministry playbook as a guiding tool for aligning vision and strategies across staff and members, urging regular updates to adapt to church growth. The discussion highlights challenges and best practices in centralizing certain functions like finance and IT, stressing the significance of a unified approach across all church locations.

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