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Eric J. Johnson, "The Elements of Choice: Why the Way We Decide Matters" (Riverhead Books, 2022)

New Books in Psychology

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Should Choice Architecture Ever Be Used?

A good choice engine is like a conversation between the provider and the user. You also talk about how there's a teaching function involved, right? So when people engage in these engines, they learn a little bit. Most people don't know anything about their future liabilities. They don't really know it. I mean, can you create some interaction which is sufficiently engaging that people will spend enough time with it so that they can learn how to become better decision makers? It's just sort of an element of good design.

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