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Transformative Leadership in Crisis
This chapter examines the challenges and successes of Etsy's CEO since 2017, highlighting his journey of crisis management and transformation of the company. It recounts his early entrepreneurial ventures, particularly at Evite, and the lessons learned during economic cycles and competitive pressures. The narrative also explores strategic decisions made during his leadership roles at eBay and Skype, showcasing the significance of innovation and resilience in overcoming obstacles.