Do you already have an elegant way of wrapping up with clients? If you work with people one-on-one, it's important to systematize business values that you say are important to you, like surprise and delight, or giving clients a red carpet experience from start to finish.
Many of us have thought more about that on the front end than when we're actually closing out with a clientâthat's why I'm super excited to bring you this listener submission episode from previous guest and BFF, Jacqueline Fisch.
đ 5 Key Takeaways
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Share a few sentiments about working together: What you accomplished, any encouraging words or celebratory notes.
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Ask for feedback via short survey: then turn that into a testimonial for them.
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Ask for referrals: âIf I could fill my roster with more clients like you, Iâd be over the moon!â Draft the referral email for them.
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Suggest ways to continue their momentum: Ideally by suggesting two or three options to continue working with you.
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Keep in touch! Share social links, and ask them to connect with you there and in your newsletter (if they arenât already subscribed)
đ Permission
Ask directly for referrals and feedback, in an elegantly streamlined and systematized way.
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Do (or Delegate) This Next
Create your own See You Soon kit and feedback survey for when you wrap-up with clients. Want a head start? Check out Jacqâs Intuitive Client Service Bundle.
đ Resources Mentioned
đ Books Mentioned
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